Wednesday, July 19, 2006

Spreadsheet superstar

Last weekend I went home and told my mom about my week at work. She asked if I'd been promoted. The reason for this query stemmed from the fact that Michelle, who had watched over my work for the first couple of weeks, sent me to report to Emmelie, the floor supervisor instead. After doing mostly mailings and back-up for days, she told me she had a "task" for me. She told me I was going to be her "spreadsheet superstar." I don't get a crown or a cape, but kind of a sash thing. It has glitter.

Anyway, so what this new status entailed at first was going through stacks and stacks of "desk instructions," which are pieces of printer paper which are ripped off the top of the stack of "recon" information that gets sent to the customers with their bank statements. It acts as sort of a receipt. The person that mails it dates and initials it, then it gets sent to me. I then enter all of the dates into a master spreadsheet that holds, I think, all the accounts we deal with in ARP.

I did this for a few days, then midweek I was pulled into a meeting in Tracy's office (who I think is above Emmelie and most other people) where I'm sure they were talking about the spreadsheet but I honestly couldn't understand about 80% of what they were talking about. I just kind of stared back and forth as Tracy, Emmelie and Crystal talked at full speed in the U.S. Bank vernacular. Every once in awhile, they would turn to me with an important question about the spreadsheet, a couple of which I was able to answer.

After about 15 minutes of this, it was decided that I would hearby be in charge of the spreadsheet. I would update it when new desk instructions came in, and I would highlight in yellow or pink if things were missing or weird. A lot of responsibility, I know.

Anyway, so I was just getting the hang of this job by the end of last week, and I think I'm doing a pretty good job. But this week, Emmelie wasn't here. And taking her place as my supervisor were all the other supervisors or quasi-supervisors on the floor. Kris, mostly, is in charge of me, and as I was scrambling to keep track of the spreadsheet, she simultaneously asked me to organize the desk instructions I'd already entered (a stack well above knee-height) by the people in charge of those accounts and learn how to do a job that Kelli, another temp, usually does but can't on Fridays. Then Michelle gave me, literally, a box of back-up to do. And both said they needed to be done right then.

THEN Kris said that since Judy was going to be moving to another department, would I be able to learn how to do the "scrubbing" that she does every morning so I could fill in for her tomorrow? So I sat for 3 hours of training in scrubbing this morning, which is both time consuming and extremely complicated, I think I scribbled ten pages of notes, and I'm praying all that information will stick when I have to do it tomorrow. By myself.

Scrubbing is, like, a real job. All the actual employees do scrubbing. People ask each other all day long "are you done with your scrubbing?" I had no idea what they were talking about. It sounds more like Cinderella on the kitchen floor than anything bank related. And I'm going to mess it up. Break the bank. Lose money. At the very least give myself a paper cut or staple my hand.

So anyway, today was a little stressful.

But last night was fun! Lauren, Vicky, Danielle and I went out to Chino Latino and did our usual thing--ordering too much food and making yummy noises for two hours. It's a good tradition.

2 Comments:

At 9:36 PM, Anonymous Anonymous said...

If this is what it's like to be in the adult world, I don't want to grow up.

P.S. Perhaps you should learn a fantastic new word: "No."

 
At 8:19 AM, Blogger Joe - Wednesday's Child said...

I agree with Pete. Perhaps he can help Kelli with her unusual disability so that she too can learn things on Fridays. Two other questions

(1) Are there ANY human males working at your bank?
(2) Don't you eat at this new job? I haven't seen an on the job lunch briefing since you started.

 

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